Additionally, some meals are for one or two people, which may make buying meals for a family more expensive. This is because a person must factor in the cost of an Amazon Prime membership on top of individual meals. Cost: Meal kits may be more expensive than groceries in some cases.
Negative reviews complain about small portions, unpleasant food textures, under or overcooked ingredients, lack of flavor, and imbalances in the kits’ nutrition.Ī person can consider the following factors before signing up for Amazon Fresh deliveries: Positive reviews praise the flavor and the fact that the kits saved customers time. Most of the products, including meal kits, salads, sandwiches, and soups, also have a rating of 4-stars or more. For example, Amazon Kitchen’s Chicken Tikka Masala kit has a 4.2-star rating from over 2,590 reviews. On the Amazon website itself, people can find reviews and ratings for most meal kits. However, there are a large number of negative reviews that raise complaints about deliveries, problems with accounts and memberships, and faulty or counterfeit products. Positive reviews mention good experiences with customer service. There are over 2,400 reviews that give the company an average rating of 1.16 out of 5 stars.
The Better Business Bureau (BBB) has accredited Amazon and awarded it a rating of A. While people praise its huge selection of products and very convenient delivery times, many complain about customer service issues and delivery problems.
On TrustPilot, it has an average rating of 1.7 out of 5 stars, based on over 21,100 reviews. Amazon is an extremely popular global e-commerce brand.
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